Zorro Ticket inc. — Privacy Policy

Last updated: November 5, 2025

Privacy Policy

At Zorro Ticket inc., protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Quebec’s Law 25 and applicable Canadian laws. By using our website or our services, you consent to this Policy.

Person Responsible for Personal Information Protection

Me Julien Lespérance Hudon 

Privacy Officer
20 Saint-Paul Street West, office 203, Montreal (QC) H2Y 1Y6
info@zorroticket.com

Personal Information We Collect

We collect only the personal information necessary to deliver our services, including:
- Name, contact details (address, email, phone) 

- Information related to a traffic ticket or judicial file 

- Documents or information you voluntarily submit 

- Minimal technical visit data, kept locally, without analytics cookies or advertising trackers

Purpose of collection

We use your information to analyze and contest traffic tickets, communicate with you, process payments, comply with our obligations, and improve our services.

Consent

We collect your information with free, informed, and explicit consent, unless otherwise permitted by law. You may withdraw consent at any time.

Disclosure to third parties

Information may be shared with courts, prosecutors, government agencies, or service providers under confidentiality agreements. No data is sold or used for advertising.

Retention and Destruction

Information is kept only as long as necessary and securely destroyed or anonymized afterward.

security

We apply reasonable safeguards to protect information from unauthorized access or disclosure.

Cookies

We do not use analytics cookies or advertising trackers. Statistics, if enabled, are produced locally from aggregated data without individual profiling.

Your rights

You have the right to access, correct, delete, or obtain a copy of your personal data. Contact info@zorroticket.com to exercise these rights.

Privacy incidents

In case of a privacy breach, Zorro Ticket inc. will notify the CAI and affected individuals.

Policy changes

This Policy may be updated periodically. The latest version is always available on our website.

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